SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | very happy with it! Got the canvas print and I am very happy with it! Thank you very much, it is great. I will be ordering more of this size in the near future...
Dan, | So happy! Received the replacement frame and wanted to show you. I'm so pleased, it looks great. Thank you so much for expediting the delivery.
I am so very happy with the frame and especially your Company's customer service policy and staff.
Again, thank you, I really appreciate how this was handled.
Julie, | VERY PLEASED Just received my 2 prints & VERY PLEASED with the results. I allowed you folks to use your judgement on the canvas print & happy with the outcome. The picking of the orders a little confusing for the metal print, but 1st time so a little of this my bad. Excited to do more work with you folks & bring my photos to life!
Thank You
Jason P., |